Frequently Asked Questions
Everything you need to know about buying and selling professional gear.
How do you verify the condition of used camera equipment?
Every item undergoes a rigorous 50-point inspection by our certified technicians, including sensor cleaning, shutter count verification, and lens calibration tests.
What is the warranty period for pre-owned gear?
All pre-owned bodies and lenses come with a comprehensive 6-month limited warranty that covers mechanical and electronic defects.
Do you offer international shipping for high-value items?
Yes, we ship worldwide via insured express couriers. All packages require a signature upon delivery to ensure your equipment arrives safely.
Can I trade in my old gear for a discount on a new purchase?
Absolutely. Use our online valuation tool to get an instant quote. Once we receive and inspect your gear, the credit is applied directly to your new order.
What is your return policy if I am not satisfied?
We offer a 14-day 'no questions asked' return policy for all items, provided they are returned in the same condition as received with all original packaging.
Are batteries and chargers included with used camera bodies?
Yes, all camera bodies include at least one compatible battery and a charger, even if they were not part of the original trade-in.